Discovery Japan Mall Skip to search
Bestsellers     New arrivals     34,537 Items

Customer
Voice

Cheap Recently Released Limited Edition
No other online store sells Needed Immediately Suggested by someone
We gather your feedbacks and improve upon it day by day

For authenticity, we have included even the negative reviews that we receive below

langford - 2022-09-14
"Having access to high quality, made in Japan time pieces directly from Japan is a brilliant opportunity for enthusiasts abroad to access all of the wonderful resources available. Thank you very much for the quality of service and product that ensures success with every transaction. If it’s made in Japan, it is made to serve you for life."
Michael - 2022-09-13
"Worked as advertised. Flawless transaction. Opens up many possibilities for JDM products. Thanks Discovery Japan Mall!"
Felipe - 2022-09-09
"Great experience, fast delivery. I was / am a bit disappointed because I paid the asking price and there were”5 units in stock”. Next day I entered again to check other watches and I saw that you still had the same “5 units in stock” but now the price dropped 85 euros. I felt that I lost money because you reduced the price and I’m sure now you have plenty more units. That was disappointing. That said, good buying experience in general. "
J - 2022-08-29
"The overall experience was excellent. I have no complaints. I will order more watches from here in the future."
Waarith - 2022-08-27
"The experience was very simple. I received the product as described, on time, and undamaged. "
Ioannis - 2022-08-24
"It was magnificent "
Ming Yang - 2022-08-23
"Excellent"
Gary - 2022-08-22
"Overall experience was excellent. The site is easy to navigate and create an account. The item was in stock and delivered (internationally) in a short amount of time. I haven't looked at any other items on the site, but I will at some point in the future."
Daniel - 2022-08-22
"The user experience was perfect with no issues. Placed the order, item shipped, arrived in a swift, timely manner and it was securely sealed with no damages at all! I could not ask for anything better! Truly an enjoyable experience! Thank you very much!"
YH - 2022-08-19
"The shipping fee is costly."
David - 2022-08-19
"Fast and uncomplicated processing. Quick delivery and extremely well packaged. This shop distinguishes everything that a good online store has to offer. Highly recommended. Thanks so much"
Jose Antonio - 2022-08-13
"Overall experience was good. However the navigation and load times of the website was very slow most of the time. The navigation of the website using a smartphone was very bad. Images were now visible correctly and were distorted. Please fix this. "
Leigh - 2022-08-11
"I found the hole experience excellent from start to finish would highly recommend,and will use again."
TRISTAN - 2022-08-06
"Extremely positive experience. Out of many sites I visited, it had limited availability, or was marked up as much as 300%. And the shipping was lightning fast. An easy recommend to friends."
James - 2022-08-05
"I am pleased with discovery-japan buying experiences, for my first purchase here. Thanks!"
Andrew - 2022-08-05
"Shipping fees were significantly higher than similar online stores I've used before."
William H - 2022-08-02
"The price was right (not really cheap), but cheaper than what I would pay US vendors. I was slightly disappointed with the two-day delay before the vendor gave the item to FedEx. Then FedEx was very slow getting the item to me once it arrived in the US. There seemed to be at least a one-day delay at each of the hubs. I use FedEx often and this poor service is unusual. I did pay for expedited shipping! So, at both ends, the shipping service needs to be upgraded. I would like to be able to buy individual tubes of Holbein Acryla Gouache at such competitive prices, but this time I was happy to get this larger set at such a good price. I am very pleased that Discovery Japan is available."
Anders - 2022-07-29
"Everything was professional and i have no complaints. The bad thingis that it will create local vat to be added to your purchaseprice. But is no fault of yours! :-) I found you via the chromeadds when i search. BR Anders Taranger"
Johnson - 2022-07-28
"English website was easy to use and scroll through with nice selection of items."
Angel - 2022-07-27
"It was very convenient and straight forward. I will consider using it again for future purchases."
NORDINE - 2022-07-26
"votre site est vraiment super, grand fan de Casio Edifice, il n'y a que sur votre site que j'ai trouvé, et malgré le change et les taxes, je suis satisfait, la livraison est sûre et trés bien emballer, ne changer rien. Bravo."
César - 2022-07-25
"All perfect."
Reginald - 2022-07-23
"great experience, delivery of product fast, and customer service was responsive to questions in timely fashion. Improvement, RTR/ assembly required, should be more prevalent."
Lucia - 2022-07-22
"Very nice and smooth shopping, all shopping conditioms made clear along the way. Confirmation and shipping very fast and product as beautiful and arrived in fantastic condition."
Coilin - 2022-07-21
"excellent"
Chuong - 2022-07-14
"Wonderful experience with discovery Japan mall, A+. Thank you!!!!"
Shang-Jen - 2022-07-13
"flawless"
John - 2022-07-11
"Excellent presentation and service - it’s a great portal for Japanese products which are not widely available in the west - i will visit and purchase more items! "
Alejandro Horacio - 2022-07-05
"easy but more expensive thanks to the Spanish IVA(VAT), but i am happy with that"
Stephen - 2022-07-05
"I don't think Iv'e been more pleased with service like this, the way the parcel was wrapped and the care taken was superb right down to the "thank you" label on the box, the updates and delivery were outstanding, overall a joyful experience from start to finish, Dōmo arigatōgozaimasu"
Dario - 2022-06-27
"The bezel is misaligned and the watch have been sent without Orient sticker on the back case. This makes me think that the watch was a used one. Regards, Dario Rapisarda "
Aníbal - 2022-06-22
"It was very simply"
Fui Chan Kenneth - 2022-06-20
"Good experience and delivered quickly. However the product warranty is only applicable in Japan. A worldwide warranty would be better. Thank you"
Rahul - 2022-06-18
"I was looking for a solar watch and this draw my attention. I recieved an original product and i am very happy with my watch. It was shipped on time and recieved in 5 days time which is decent time. I even loved the collection of watch i saw on website. You should expand with wider product range apart from watches, lot of potential in market. Even put in more brands. Start a loyalty program BUT Custom duty is high when we order as its not a business import, its personal item import chargeable in mostly all countries. Expand in GCC market to bring Japanese products like Daiso Japan, Mimiso but not in brick and mortar but only online. This could make these products available at less cost to more people in the region. It is very price sensitive market but good in revenue terms. May be my perception towards Japan is different, i use Japanese products for my household, even drive a Toyota car and have a good experienve overall from many years. Cheers !! "
Liang - 2022-06-17
"good"
Bassem - 2022-06-12
"I really loved the buying experience. Placing the order was hassle-free, the order was shipped really quickly and with no extra import costs. However what I would've loved to have is an opportunity to return the order. As much as I loved the watch, since it is not sold outside of Japan I could never see it in person or try it on before I bought it. The problem was after I received it I realized that it was actually too small for my hands, but it was already too late. I could not find any option to return it. I am now trying to re-sell it privately which will come at a loss for me, and cost me time as well until I can find a buyer. That being said, I am overall a satisfied customer. And I would definitely come back make more orders."
Marion - 2022-06-12
"1.Product is as described and well in stock compare to Amazon Japan. 2.Logistic is great, fast shipping (I am extremely happy with this) 3.The price is very competitive. I compare the price between your website and Amazon JP, yours were acceptable. plus you have much more varieties of choices, so I went with you. 4.the package handling was impeccable that I even took some pictures after opening the box just to show how well the products were well protected. This has been a signature feature of all the true Japanese vendors. 5.Your website does carry some very rare limited edition/colletor's item that can not be found anywhere else. I've put them in my shopping cart. I was charged import tax by the customs, purely bad luck. Thanks to your competitive price, the total cost (adding the tax) was still within my acceptable price range. In general, I was very happy with the purchase and have already recommended your website to several friends in Canada. Keep up with the good work! "
Carlos Alberto - 2022-06-10
"Dispite the mistake, you were very polite and acted quick to solve the problem. For sure will recommend you"
Gavin - 2022-06-09
"Overall very happy with the experience. From ordering to delivery I was kept up to date and I received my purchase in perfect condition. Only downside was the unexpected extra customs fee I had to pay when my package reached the UK but that is nothing to do with Discovery Japan so just more of an observation than a complaint. Will definitely buy from Discovery Japan again and recommend to other people."
Alessandro - 2022-06-07
"Article new, cheaper then one bought in store (half price with shipping cost and customs fees). The item arrived quickly (1 week). Very satisfied even if it wasn' t possibile to active the italian fowa garantee"
Natalia - 2022-06-07
"Smooth, efficient, but not personalized. I luckily didn’t need it, but may be having at least an option to reach out might be a good sign"
Riki - 2022-06-04
"Great, the watch was perfect and delivered a day earlier than expected!"
Arizona - 2022-06-01
"Very straightforward and easy to deal with."
JD - 2022-05-27
"Good experience. The packaging declaration was priced to avoid the import taxes - which was good."
Daniel - 2022-05-22
"Really good."
Damiano - 2022-05-20
"Long long shipping time, extra high taxes duty."
John - 2022-05-18
"It was a very good experience, the product arriving in one week. I like Japanese products, and have bought them directly from Japan before."
Elbert - 2022-05-17
"it was a good experience, your web site provides sufficient information -- include shipping info, tax and duties info, etc, that made me confidence enough to proceed with such item that exceed thousand dollar in the web site (first time i do that). and i did some reputation search on "discovery-japan.me", luckily you had other platform in facebook and instragram, that also made confidence that this is not a scam web site or platform. furthermore, your support answered my question quick after next business day, and the process of purchasing also user friendly and show the transparency, especially the shipping choices and method. after purchased and ordered, your platform also did it quickly and all steps and processes show transparent to me, and after handled by fedex, it also provides tracking info and able to shipped the item to me as promised. lastly, the item purchased arrived with nice packing (this is plus point), the item itself also came with original brand packing and wrapping, which is nice. overall, i was happy and appreciated with the purchase. thank you "
Alistar - 2022-05-16
"The whole order experience at Discovery JP was great! I was a little worried as it's my first time purchasing from Discovery JP, but my worries were found to be for naught. The customer service provided was amazing! Shoutout to Ilma! "
James - 2022-05-16
"Very easy and convenient, I felt secure in my order. I was very happy with the delivery timing and product received."
Matt - 2022-05-15
"I appreciate that I could buy a watch not available in Australia, however, the exchange rate was in the sellers favour, and by the time I paid import duties, the watch was another $1000 Australian. Honestly, the watch is beautiful, the service was prompt even with Covid delays, but you really need to address the rate at which the watch is bought at online."
Greice - 2022-05-14
"Good morning I got your message . I bought the specified product, however more than a month later I have not received it. The payment has already been charged to my credit card. I was also informed on 5/20 that the delivery was late, but since then, no news has been updated. I would like to know how to proceed. Five friends - in the USA and Europe made the purchase on the same day as I did and they all received it. Thankful Greice Menezes MESSAGE FROM FedEX ___________________________________________________________________ FedEx Shipment 273261025300: Your package is delayed. Inbox TrackingUpdates@fedex.com Fri, May 20, 4:12 PM FedEx spacer.gif Hi. Your package is delayed due to operational reasons. We will provide another update by 1:00 pm local time. spacer.gif DELAYED SCHEDULED DELIVERY Pending Initially expected: Friday 05/20/2022 OPERATIONAL DELAY SAN BERNARDINO, CA TRACKING NUMBER 273261025300 FROM DIGITAL STUDIO CO., LTD - DISCOVER 1-4-10 MOTOBUTO SAITAMA CITY URAWAKU, SA, JP, 3300052 TO GREICE MENEZES GREICE MENEZES 1686 APOSTLE LINE RIVERSIDE, CA, US, 92506 REFERENCE DJMO-OWL-150570 SHIPPER REFERENCE DJMO-OWL-150570 SHIP DATE Wed 5/18/2022 02:13 PM DELIVERY LOCATION SAN BERNARDINO, CA PACKAGING TYPE Your Packaging ORIGIN SAITAMA CITY URAWAKU, SA, JP, 3300052 DESTINATION RIVERSIDE, CA, US, 92506 SPECIAL HANDLING Deliver Weekday NSR ELB STANDARD TRANSIT F riday, 2022/05/20 by 16:30 NUMBER OF PIECES 1 TOTAL SHIPMENT WEIGHT 1.80 LB SERVICE TYPE IPED FedEx Get the FedEx® Mobile app Create shipments, receive tracking alerts, redirect packages to a FedEx retail location for pickup, and more from the palm of your hand - Download now. Download Itunes AppDownload Android App This tracking update has been requested by: Company name: Digital Studio Co., Ltd - Discovery Name: Norio Itabashi Email: discoveryjapan@ds-style.com FOLLOW FEDEX Facebook Twitter Instagram LinkedIn Pinterest YouTube Google Plus email Please do not respond to this message. This email was sent from an unattended mailbox. This report was generated at approximately 2:12 PM CDT 05/20/2022. All weights are estimated. To track the latest status of your shipment, click on the tracking number above. Standard transit is the date and time the package is scheduled to be delivered by, based on the selected service, destination and ship date. Limitations and xceptions may apply. Please see the FedEx Service Guide for terms and conditions of service, including the FedEx Money-Back Guarantee, or contact your FedEx Customer Support representative. © 2022 Federal Express Corporation. The content of this message is protected by copyright and trademark laws under U.S. and international law. Review our privacy policy. All rights reserved. Thank you for your business."
Rafał - 2022-05-13
"Wszystko było ok , polecam . Szybka wysyłka "
RICHARD - 2022-05-13
"Great deal,excellent service."
Anne - 2022-05-12
"it was fast, uncomplicated and the delivery was even ahead of the estimated time."
carlo nino - 2022-05-10
"The price on the adv web section was shown at 134 euro including VAT. Infortunatly the final price paid in Jen has been higher (approx 220 euro, once converted). Moreover I paid the custom fees in Italy, thus the final price reached broadly 280 euro and it's probably non so interesting compared with some other European suppliers. Anyhow the Hasegawa product is fine and the delivery has been perfomed properly. Kind regards"
pepper - 2022-05-09
"Would not recommend watch outside Japan which would receive automatic time signal. Out of range in the United States. Cannot figure out how to set the time manually with English instructions - very complicated & confusing (70+ pages) - I had to use a jewerlers loupe (10X) to even read the fine printing on the dials. Dead useless watch i cant return. Will not buy anything again that doesn't have reviews."
Faith - 2022-04-28
"It was easy to place my order and find what I wanted, and shipping was what I expected for it being from Japan."
Kathia - 2022-03-19
"Any issues I had where on my behalf, I need to update my autofill. The shipping company reached out and sent the product to my current address and got my package on time. When I reached out it was generally helpful over all."
Gimantha - 2022-03-09
"good service team, responded to my email very quickly, shipped very quickly as well without any damage to the product. Not much to improve, keep it up!"
Carl - 2022-03-06
"The purchase experience was good. However the Tamagotchi is defective (it freezes completely after a few moments, even after hard reset it froze even before the egg hatched), and the support service isn't really responsive or helpful. We've used the form on the website, and also reached out through emails, and after a week we only got one answer asking to try and reset the device, which as we described, we had already tried. Nevertheless we tried again, and it froze again, so we answered the email but haven't heard back yet."
Burak - 2022-03-04
"The product was just like in the pictures. I've never had a problem making a payment. It arrived from japan to turkey in 3 or 4 days. The only problem I faced was the tax payment stage. It would be great if the tax is also calculated and added to the total amount when paying for the product in the cart. because although the product arrives in the country in 3, 4 days, 10 days are held hostage for tax calculations at customs."
Laura - 2022-03-03
"The experience was honestly not good. The item was stuck in customs in the United States and the burden fell on me to fill out the forms and take care of it. I contacted your customer service and got no answer. The experience has been negative, I will not shoo at your store again. "
Bob - 2022-02-23
"Once you have logged in it was straightforward. The postage was about £18 which is just on the borderline for affordability. All told it arrived quite quickly and the packaging was excellent. It's a nice watch and I like it."
Robin - 2022-02-18
"Very good, fast delivery,fair price and excellent service,what more could you want!"
Lázaro - 2022-02-18
"I'm very satisfied with Discovery Japan, attended my expectation. For sure I will buy again."
Paul - 2022-02-15
"Very positive - the item was shipped at the agreed time and arrived promptly"
Jon - 2022-02-14
"Fine. FedEx had the package in Australia within the week and our local postal service delivered it on schedule. A simple and rewarding experience. I'll look to you in the future, if the finance department at home lets me buy another watch. :)"
Ashley Ann - 2022-02-08
"Delivery was very quick to Canada, the item was packaged very well. Thank you."
Rodrigo - 2022-02-07
"I have two words for you: EXCELLENT SERVICE!!! I am overwhealmed and impressed of how fast my order arrived to Mexico City. Additionaly, the product was perfectly packaged. It was unbelievable!!! I definitely will buy more producys from you e-store. "
NOMER - 2022-01-31
"happy to received the item. properly packed and wrap with bubble plastic and carton protector. I will give 5 star for this."
Martin - 2022-01-29
"Brilliant and pain free process."
Yassir - 2022-01-24
"Good Can you please send me the warranty and operating manual in English Regards "
Reinier - 2022-01-21
"Smooth Thanks for the service!"
Isaac - 2022-01-18
"great service"
Amila - 2022-01-15
"To be honest, very satisfied. "
Tracy - 2022-01-14
"Buying was very easy. I buy from Japan a lot and this was by far the easiest. I did not have to use a buying service, direct shipping was to me (not via a warehouse). This is shopping in Japan the way it is meant to be!"
Simon - 2022-01-14
"I had concerns at first, but all went very well."
Oliver - 2022-01-03
"It was easy although some of the pages were in Japanese and required some translation before I understood what was going on. Thanks for the great service!"
Jolinwong - 2021-12-26
"Good product"
Hamad - 2021-11-19
"Really good "
Karl Sverre - 2021-11-11
"good"
June - 2021-11-05
"Excellent. Fast shipping."
Russell - 2021-11-02
"Great service as always."
Kelsey - 2021-11-02
"It was an easy website to find what I needed."
Mary - 2021-10-26
"Easy, fast, order was delivered within a week!"
Jakub - 2021-10-25
"Good. Item shipped fast."
Tsui Ling - 2021-10-25
"Website is not that fast or easy to navigate compared to most others. "
Lorentz - 2021-10-16
"Very good overall, please try to include european letters like ÅÄÖ - I know this is not easy when you get so many orders in a country without those letters on the keyboard like in Japan. That is my one contemplation. All the best."
Michael - 2021-10-14
"Really good, thank you for handling it fast."
Scott - 2021-10-14
"Pretty good. It arrived in the time I'd expect it to for my area. Quality of the items are pretty good no complaints here."
Sandra - 2021-10-12
"Great"
Kelley - 2021-10-11
"I saw this "Virtual Blue" watch in previews a few weeks ago and really liked its style. But I knew it was only available in Japan and I had heard horror stories about some outlets that blanket the United States with advertisements, but have counterfeit Casios. So I did a little research to find reputable outlets and your store was mentioned by numerous people. You had it available for pre-order a few days before its official release; so I bought it through you. The experience was excellent. It shipped when promised and even with a customs delay it was on my doorstop halfway around the world within a week."
Toby - 2021-10-10
"fantastic, easy to order, quick shipping and competitive pricing "
Yang-Che - 2021-10-10
"great!"
Alessandro - 2021-10-05
"It's all ok"
orson - 2021-10-01
"easy procedure throughout. thank you but i neef an english manual ugently to make it 100% thanks, orson."
Jairus - 2021-09-24
"Standard delivery "
Nayanar - 2021-09-21
"Good"
Noemi - 2021-09-08
"Me confundí y quiero devolverlo"
Orlando - 2021-09-04
"A great experience"
Antonio - 2021-09-04
"The website is _very_ slow and unstable and crashed several times, making me doubt if the order even went through. Luckily it did."
Dan - 2021-09-04
"Well the experience was great and fast, i will buy more items of this store. Excellent. "
ชูวัฒน์ - 2021-08-28
"Awesome"
Cheryse - 2021-08-28
"I love using Discovery Japan, your delivery is fast efficient and your packaging is always so neat"
Dirk Wander - 2021-08-26
"Very good. I was kept up to date via email very well and the product arrived fast. Only improvement would have been if I could have paid in euros, this would have saved me currency conversion costs."
Matthew - 2021-08-25
"Great"
Luis - 2021-08-13
"The delivery was fast and the item I ordered was at a good price at this store. It was very hard to find the specific model I was looking for at a reasonable price. "
Saeeb - 2021-08-11
"slow dispatch compared to what was stated and delivery was priced incorrectly (had to pay extra) making it only slightly cheaper but good customer service and item arrived undamaged so ++"
Stav - 2021-07-27
"Great, thank you :)"
IN UK - 2021-07-26
"It was great service, fast and reliable. it was awesome! Other Tamiya product's prices are bit higher than other place. Thank you. It was great experiences."
Kenneth - 2021-07-22
"It was very simple to use. An estimated conversion rate would be appreciated when looking at the product. Shipping was surprisingly quick and at a reasonable cost. "
Matthew - 2021-07-18
"Good, but the watch came earlier than I than advertised, I was out of town and couldnt pay the import tax so it nearly got sent back, luckily my maid was in and paid for it. Otherwise I wouldnt have got it. (I had specifically said, please dont deliver it early as I cant receive it.) The product is great, but the manual is only in Japanese. I didnt know why this automatic watch was not working, and wouldnt make it work. It took us ages to understand why"
Barry - 2021-07-14
"It was pleasant. I am reassured that I can order items from abroad and have them delivered safely."
Scott - 2021-07-13
"It was in good quality and arrived at a time most expected. Really enjoyed it can recommend should it catch one's interest, but most importantly I liked how it was presented it felt like a nice completed purchase."
Hieu Nhan - 2021-07-11
"You indeed mentioned clearly the taxes have to be settled by the buyer , suggest you propose a tax included price to avoid the hassle of paperwork and delay. Took me a long time to buy because there are not enough information about your store (fake or scam site as suggested by some people..)"
Luis Miguel - 2021-07-04
"When I saw this piece go on the market, I looked for where to buy it. The experience buying it here has been great for its simplicity, fair price and great diversity of articles. On the other hand, if the transport company had been DHL instead of Fedex, for logistics reasons in my country, the qualification in the purchase would have been unbeatable. As a suggestion, could the transport company be chosen by the buyer? Thanks."
Luis Miguel - 2021-07-04
"When I saw this piece go on the market, I looked for where to buy it. The experience buying it here has been great for its simplicity, fair price and great diversity of articles. On the other hand, if the transport company had been DHL instead of Fedex, for logistics reasons in my country, the qualification in the purchase would have been unbeatable. As a suggestion, could the transport company be chosen by the buyer? Thanks."
Sherwin - 2021-06-29
"Items shipped quickly and packaged well. Good experience, will purchase again in the future"
david - 2021-06-25
"great buying experience, very quick delivery. will definitely use discovery japan in the future. "
Ahmad - 2021-06-21
" Hi Chris, The whole experience was weird. I found you through google shopping. The google shopping website mentioned that the pen will get free shipping. I went to site and found that no free shipping. I sent out feedback about this but never got a reply from the website. So, went ahead and ordered anyway. When I received the pen, which was very fast, I found it defective. Tried to get a return shipping label in two ways. Didn't get a reply, so reached out to PayPal and the ordered was refunded. Thanks. "
Harry - 2021-06-21
" I know i paid more than the actual listed price with freight and duty .. but its ok i jus love the watch. "
立海 - 2021-06-19
"I would like to find another store buying G-shock, your store is expensive and no price matching refuse communicate with clients is the attitude of discovery mall, never buy any products unless that product is your store only, good bye."
Sitha - 2021-06-12
"Great and trusty website however it would be great and more appealing for more purchases if the delivery fee can more economical. "
Eden - 2021-05-30
"Superb! However, its a long wait."
Russell - 2021-05-29
"Great service and product."
Mark - 2021-05-23
"Absolutely brilliant. The price was very fair and the service and speed of delivery was first class. I will be using you for all of my orders in future."
Iris - 2021-05-19
"The service is terrible. My child bought it without permission and I wanted to cancel it immediately, but I was not allowed to do this and was simply sent although I wrote an email twice and said I do not want this product! Now I am left with these costs, because customs do not send the package any further! I can NOT recommend this site, very unprofessional!"
Michael Lark - 2021-05-18
"It looks affordable for its price, however the shipping and fedex fees charged more than the item. if the cost was Y 3300 I ended up paying Y9000 in total. I will create a review of the actual item. It will be posted on my youtube channel: https://www.youtube.com/channel/UC6w96eMFoLeUB3S04Nh1CTQ"
Jorim - 2021-05-17
"The item does not match the photos you have on your website, the handle is different and there were dents Ian’s chips on the product. It looks like it is a knock off version of the Shimano reels. I am very unhappy with this product. I will never order from discovery Japan again "
Sebastian - 2021-05-14
"Very clear and a speedy delivery considering overseas shipping, and constant updates on my item"
Erika - 2021-05-14
"Im happy with Discovery FedEx in Switzerland was unflexibel and slow. "
Troy - 2021-05-11
"Great had no problems with ordering"
Gökhan - 2021-05-11
"Very good. Thank you!"
Cheryl - 2021-05-08
"Easy purchase. Quick delivery. No extra fees as an import item. Which I believe is the case in some other countries. "
Chris - 2021-05-06
"The buying experience was good. Easy to order and shipping was fast"
MIROSLAW - 2021-05-03
"Difficulties on customs in Poland."
Darren - 2021-04-29
"Very long delay in getting it shipped"
Bisser - 2021-04-22
"Excellent! Well packaged and in perfect condition. Fast delivery."
David - 2021-04-18
"I had a smooth, hassle-free experience, receiving my order promptly and in perfect condition. Very happy with the service."
Eden - 2021-04-16
"It has not been delivered yet, but the ordering went okay!"
Mi Young - 2021-04-14
"Very unpleasant: I purchased on your website and then sent a cancellation request for the order in less than 24 hours because I had received an confirmation email that there will be duty VAT/tax. I was concerned about how high it would cost so requested for cancellation as soon as I could. It got rejected by your representative via email; the email said the order was in processing. I checked my credit card, and it was not even posted nor was showing as a pending charge. None... so re-wrote asking for cancellation as it the processing was still in progress. It got rejected again. That's when I felt that I was being forced to purchase. I have never experienced on-line stores rejects order cancellation request when the order processing was not yet completed and no charge was posted as pending on the credit card. It was within the window of less that 24 hours. Then the order arrived.... And it had a letter on top of the product inside the box that the hair dryers may required a voltage converter as it's 100 watts, which is not usable in the U.S. I know that 100 watts can still work but very weak or burn off suddenly at some point of time. I did not know nor read this description or explanation on your website when I was shopping and purchasing one (actually I bought two!). That's when I felt very upset and disappointed. You cannot sell products that are not standardized to be used in the U.S. to U.S. customers. And it should have been described on your website. Japan is the only country in the world that uses 100 watts. I'm from Korea and have been in Japan before and traveled around the world. I'm very familiar with this and indeed feel misinformed and not treated fairly as a customer in distance. Completely lost the trust in your company, honestly. Thanks. MY"
Jennifer - 2021-04-05
"Great experience - this is my second purchase. Discover Mall Japan offers Japanese art supplies which are almost impossible to find elsewhere. The prices are too and shipping is fast. It’s a hidden gem. You could probably get more North American business by advertising more broadly. "
Marcel - 2021-03-23
"Hello, The product you were proposing was at an interesting price despite the shipping costs. However, at the delivery, I had to pay customs fees, which makes the product too expensive for a French customer. It's a pity because this Japanese product is of good quality."
Glen Dental - 2021-03-22
"very good, whole process was smooth, no issues at all. thank you"
Chen - 2021-03-09
"delivery very fast"
An - 2021-03-08
"Delivery fee was expensive. Otherwise good buying experience."
Ana Ginina - 2021-03-07
"It was quick and easy. I was a little nervous since I'd never used the site before, but it was straightforward enough. "
Alberto - 2021-03-06
"the delivery was fast."
Tai Seng - 2021-03-04
"Received in good condition. The picture used does not do justice, actual product is better. "
Sulaiman - 2021-03-02
"It was very convenient, very reliable and I received the right item that I ordered in a short time."
Konstantin - 2021-03-01
"Overall experience was fine, but the watch have the dig screen with white letters on top black background and it is unusable for me. Just can't see it. Would be better to see it in person, but not really your problem. Also, please notify customers from countries that does not have atomic radio signals that they can't use this feature."
Rory - 2021-02-26
"Overall experience was good. Although due to surprise import charges I will not likely be buying from here again."
Julia - 2021-02-21
"Easy and prompt delivery. "
Mark - 2021-02-17
"Not great. I bought this because it was estimated that it would arrive in 7 days. I bought it on 17 February and it arrived on 1 March. It took 3 or 4 days to get to FedEx, then it sat "in transit" in china for 4 days. If I knew that it would take this long I would have bought it in Europe and paid more."
Adelinde - 2021-02-15
"Excellent, very happy with product, communication and shipping time was good."
Mario - 2021-02-13
"Extremely happy...great communications, fast shipping"
Steven - 2021-01-31
"Very fast delivery, well packed. I'm very happy with my purchase here. Thank you"
Peter - 2021-01-24
"i was happy to get Kameda's Kaki no Tane"
Victor Manuel - 2020-12-21
"Nice. All the process worked smoothly, and I received the product even before I expected. Congratulations, you're great professionals."
Hannah - 2020-12-18
"Good"
Gary - 2020-11-29
"Good - Thank you. Unfortunately freight from Japan is very expensive so I look forward when this cost decreases to allow for more shopping from Japan online."
YOSHIKAZU - 2020-11-12
"Very bad experience by your service. 1. Have error code in email from web always and goes to junk mail. Late to find the email. 2. Poor knowledge about shipping overseas. other EC always advice the necessity documents in advance and follow up with DHL or other transportation company correctly."
Alicia - 2020-10-31
"Excellent experience. Amazing product and fast delivery!!"
Chi Yu - 2020-10-27
"The whole buying process is smooth. However, if the website layout can be in more latest specification would be better"
Anton - 2020-10-24
"There was a slight confusion at the beginning with the tracking number. However, it was quickly resolved and my order arrived on time amidst covid restrictions. I was really happy with the service, thank you!! Anton"
Tuan Mohd - 2020-10-21
"I like japan set.. i need again limited "
Muhamad - 2020-10-11
"It was smooth."
Aaron - 2020-10-10
"Recieved product as advertised in a timely fashion. Website was easy to navigate. Overall a positive experience."
Jennifer - 2020-10-10
"Excellent. Fast processing and delivery arrangements. "
Mario - 2020-09-23
"Rally good. Fast and the date in spanish, also origami detail. Rally good Thanks"
Justin - 2020-09-16
"Okay. The price is not the cheapest. But I was looking for an online store with good feedback to feel more confident about buying. So far, okay. One of the button seems to have some corrosion on it? (light button). I have been cleaning it thinking it was a stain but it keeps coming back. This is a disappointment because you are very far away. Justin."
Humaid - 2020-09-15
"Great"
Saurav - 2020-09-07
"Overall experience was okay. However, it could have been much better if I got the warranty card and valid paperworks. I am not sure if this watch was brand new or used. "
Carlo - 2020-08-22
"very good experience. "
STACY - 2020-07-09
"Very easy and much faster than I thought it would be. The pencils arrived packaged extremely well and nothing was damaged. I would be willing to order from your site again and have recommended it to friends. "
Rosalind - 2020-07-03
"Very good. Easy to use website and shipping was very quick. Would definitely recommend and would come back to purchase other items"
Marcia - 2020-06-18
"Went smoothly. No problems. "
Lawrence - 2020-06-14
"Very satisfactory indeed. The order was put thru without hassle. More importantly, delivery was sooner than expected especially during the Covid-19 pandemic. Well done and thank you."
Robert - 2020-06-09
"Profesjonalizm i miła obsługa"
Shebin - 2020-06-02
"The product was genuine & was as advertised & arrived one day prior to proposed delivery date to the US. Only one successful transaction until now. Would love to buy more genuine Japanese made products from the mall in the near future like smartphones, laptops. etc. The staff members were truly professional and courteous. Thank you for a good shopping experience. Keep it up and God bless "
Jeannine - 2020-05-30
"Smooth transaction! The clear pricing information, given how complicated international purchases are, gave me confidence to complete the purchase. Super fast shipping, well packed, and the product was just as described. I may have missed out on the after purchase info page, because it went away in the moment after I checked something else. I saw a glimpse of what must have been good advice, but I cannot recall the page. I hope there wasn't anything important on there. Thank you for building my confidence with international purchasing with this good experience. :)"
Abdulbaset - 2020-05-08
"Great"
Daniel - 2020-04-14
"The item arrived quickly and exactly as advertised. I am extremely happy with my purchase."
Jeff - 2020-04-09
"not so good. After two weeks, 14 days, I haven't received order yet, and there is no tracking info in US."
AZEMAN - 2020-04-08
"Satisfied but have yet to receive the item"
Jeffrey - 2020-04-06
"Have not received the item, almost three weeks and nothing."