Customer
Voice

"I was very impressed by this product not so expensive at all ! If I had bought this product near from my home, it would have been more expensive. Thanks for all !"

"Good. Super fast as well"

"overall experience was amazing- smooth and seamless "

"I’ll recomand DiscoveryJapan to all my friends Products arrived 2 days early than estimated, so im happy"

"because of the customs costs i will think twise before buying ."

"Pleasant"

"It was amazing, thanks for the hard work, I wish for you the best "

"Excellent communication and shipped in a timely manner."

"It was amazing and super fast shipping like crazy fast. "

"PayPal doesn't work always. Credit card does work through "

"Good"

"nothing unusual"

"Good. Straight and fast."

"Shopping experience was easy and efficient. Quick shipping "

"Very easy to purchase and quick delivery - thanks. "

"Perfect. And surprisingly fast. Thank You."

"Alright, shipping is expensive"

"Good only 7 days delivery"

"Nice online purchase with discovery japan"

"it was good except that the price change in the checkout"

"Purchasing process was easy and quick. Quite surprised that the item was competitively priced, especially when it is a new release. Overall, I was very satisfied with this experience."

"It was very comfortable for me to buy from this website. "

"I would like to thank Discovery Japan for thier professional handling of my order This watch is extremely rare in my country. I couldn't find it in the local market and I was searching for it online but want to deal with eligible japanese website then I found Discovery Japan . Thanks again for your professional job"

"excellent"

"Decent. There was a lag in communication about shipping. Once it was shipped I had sporadic tracking. It got to me pretty quickly. Overall good experience. "

"Very easy to use, quick delivery extremely well packaged. A beautiful time piece that hasn’t left the wrist of the wearer since receipt "

"Fast delivery. Goods as described. Nice shopping experience."

"The overall experience was good. However, certain area can be improved, especially the user-friendliness and navigation of the website. The description of the products can be laid out better for readability. The website also seemed to take longer to load, so improving the speed is very much welcomes."

"Really good experience, and probably the fastest delivery i ever had - just 4 days choosing FedEx. On a general note, i think giving access to japan domestic products only and securing limited edition products is a good bet. Defintly recommended Best regards Olivier"

"excellent"

"Everything was great and fast delivery to germany. One watch was rarely to get in other shops. "

"Prices were reasonable and shipping was fast."

"Alles was prima geregeld"

"Fast shipping Took a while before I got the confirmation email Had to pay extra in taxes later"

"No problem, good communication, well packaged goods Thank you very much and have a nice day"

"selected and paid for EMC shipping, but item was actually shipped with FedEx instead, which would have been cheaper"

"The prices are reasonable. However, your website interface is not that good. The search engine is not smart enough, and the overall website needs to be developed. Then, I am sure you will see exponential growth."

"the experience was very good, and i am looking forward to the next time i see a watch exclusive to the japan market to import through Discovery Japan"

"Good. Wish it had been faster. Once shipped, I got the product quickly, and it was boxed very well."

"It was good overall experience, I love the fast shipping "

"It was amazing, I got updated every step of the way, and the quality of the product is excellent. I will definitely order agajn from Discovery Japan."

"Era la mejor oferta después de comparar varias opciones en diferentes tiendas en la web"

"easy and fast, i liked"

"I have always been happy with my purchases. The website search can be tricky to navigate to find the items I want because every search gives many unrelated items. However, I have always been able to find what I'm looking for."

"Medium :) "

"A very thoughtful presentation of options on your website made for a good buying experience. It was especially good to see the different options for delivery and currency so that international buyers like myself can easily see the costs in our local currency. My one suggestion for improvement is to aim to have a more modern design for the website if possible as some of the text (for example for reviews) is very small."

"Shopping was fast. The parcel was well protected. Thank you!"

"Everything fine"

"The price quoted and the ultimate price I had to pay was nearly three time after all kinds of taxes. Nothing wrong with the product. I would never import anything. Lesson learnt"

"I saw the Seiko watch on YouTube and searched for it on various sites finding it for sale on your excellent site. The buying process was straightforward and flawless. Shipping through DHL and NZ Post was super fast with delivery to my door Thank you Discovery I look forward to buying through you again. "

"Good overall. Good communication and efficiently fixing postage error. Highly recommended. "

"Good to use shop and very fast delivery "

"Easy and fast. Some delay with FedEx, prefer DHL."

"fast and hassle-free transaction"

"The experience in your company were great ,but FedEx sucks."

"Item is quite difficult to find elsewhere, so its quite expensive. But I'm ok with that. The shipping cost was very very very expensive though... I needed the item immediately for my child with special needs , so i had no other option but to purchase online."

"fast shipping. great deal"

"Everything was super fine"

"Very easy to buy and very quick for delivery. "

"Excellent"

"Great experience all around. The item was out of stock initially but after a few months I received an email to let me know it was available to order. This was very helpful! I will definitely buy future items, especially Holbein brand items that we sometimes can’t get in the USA. "

"I’m very happy, I purchased a second watch following the very pleasant experience of buying the first one"

"All good. "

"Positive"

"I feel very safe through the purchase"

"fine; I ordered, you delivered the item ordered when you said you would"

"Top"

"Absolutely brilliant - my dad lost this cap and could not use the rangefinder. This was a device saver! - thx! "

"Shopping experience with discovery-japan was amazing. Everything has been done super professionally."

"This is my first time buying from you The transaction was very smooth But it needs improvement for the American market to make it more friendly to the American market "

"I had a very pleasant experience buying from your website and I personally recommend discovery-japan to anyone interested in JDM watches. Thank you so much for everything!"

"amazing"

"Shipping took longer than expected but overall was happy with the experience."

"Very good and easy transaction Shipping time very fast"

"Good experience, nice shop with good selection of watches, very fast delivery with DHL"

"Exellent.Good qaulity products. Outstanding service."

"THANKS"

"Good communication and order’s tracking"

"Excellent. Item received 7 days."

"Easy to purchase, quick delivery and really happy with my purchase. Thank you, will recommend to others."

"Good experience overall. Smooth transaction and tracking allowed me to stay updated with thebdelivery progress."

"very satisfied by your service, nice and quick thanks"

"Very good! Really happy I could finally get these without paying too much."

"EXCCELENT."

"It was a very good service. They kept me informed on what was happening with my order, and the delivery was quite prompt. They definitely beat all my expectations as a first time user of the site. Thank you."

"Very good, the interface is good and the shipping was very fast"

"everything was fine. one thing to improve on, is for us to avoid import tax, if it is possible. "

"Brilliant experience ordering on line, communication was also prompt and clear. The product arrived promptly and was packaged securely with a thank-you note attached. "

"Very good. You packed the item very carefully, and I am very happy about it. I would like to order next time as well. Only one negative is that sakurawatches is a cheaper store but they don't pack so carefully."

"It was pretty convenient. I imagine it would have been easier if I were shopping locally (either I were in Japan or you guys were in the US) but I couldn't expect a much better experience shopping internationally."

"buying it was smooth, website was free of confusion. the most amazing thing was the speedy delivery. 5 stars just for that alone and the cost was reasonable."

"I stay in South Africa, and was afraid that the products might not reach me. The products were delivered within 9 days over the Christmas period and the import duties was 15% over and above the price. It was still cheaper than buying it here, although not by much. Overall I am very happy and will purchase from Discovery Japan again"

"Ben internetten hergün alışveriş yaparım,ürünü aldıktan kısa bir süre sonra iptal etmek istememe rağmen iptal etmediniz,iptal etmek istedim çünkü etiket fiyatın yarı fiyatı kadar extra giderler ödedim ve ben ödedim ,ödeme yapmadan önce hiçbir extra ödeme görünmüyor nedense ödedikten sonra görünüyor tabiki ozamanda çok geç oluyor,bu benim gözümde dolandırıcılığı legal yöntemidir ,iyi bir yol bulmuşsunuz,bana bu ürünü etiket fiyatından %50 daha pahalıya sattınız bu para ne beni nede sizi zengin eder,kişilik karakter duruş daha önemlidir,ben sizin bu dürüst olmayan satışınızı bütün sosyal media da elimden geldiğince duyuracağım bana zarar verdiniz başkalarına vermeyin diye."

"It was all fine. Thank you."

"Very good fast shopping experience and recommend to everyone."

"Good morning I am very disappointed because I have not received my order yet. It was a Christmas present for my nephew!!! Delivery was scheduled for December 12th and now it's the 28th! It's already in Milan and every day FedEx writes to me that it is delivering but it never happens. It's a terrible service. Please do something, I'm annoyed "

"Very nice, quick shipping and cheap cost. It would be even better if there was a quick total cost estimate under the price including shipping if you are logged in."

"Good service thank you"

"The team were incredibly professional. When Italy refused to deliver my shipment the team worked extra hard to get it back to me. Thank you so much, it means very much to me. "

"Excellent, very simple and easy and great for me to get the Japanese models in Europe. Shipping was fast and efficient too."

"I was nice and easyJet, I like it!! Thanks!!!"

"Very smooth and easy "

"The direct from Japan price is better than local shops or Amazon. Also the product is from a trustworthy source. Shipping was quick and easy. I will be back to buy more art supplies again. I recommend Discovery Mall to my art friends."

"This was my first order and I was not confident enough to place an order for high value initially. Went ahead after looking at some positive reviews in YT and other sites. My confidence increased as soon as I started receiving order processing status emails in a timely fashion until the item was promptly shipped the next business day. Received the correct item via fedex with live tracking and a day sooner than the estimated delivery date. Prompt status updates + shipping + fedex/dhl delivery partners are all a great combination so overall had a super awesome experience. Would definitely buy again and also recommend to my friends. "

"Good"

"Have to say overall everything was great. Love the watch. Great communication and a updates on the delivery status. Delivery was quite quickly less than a week for delivery to Ireland. I would definitely shop here again excellent service. Thanks "

"I was delighted with my purchase. Your service was excellent. The delivery was very quick until it got to ireland (not your problem). The import taxes are very high though ,again not your problem but it may prevent me purchasing from your site in the future. Could I be sent an email if there is ever a seiko snj025 in stock please."

"Overall buying experience very good, product satisfactory, and delivery was earlier than notified. "

"Great. Nowadays, the ability to websearch for the 'perfect' item or one reccomended by members of a specialist forum give us the opportunity to buy something from an international source and not just go down the usual local Amazon route. "

"Very smooth and quick, I’d definitely use it again for products I can’t find in the UK"

"Very Good. Shipped very fast, Overall I am very happy with my purchase"

"-The experience was very good, the only problem was related to the shipping, but except that I would buy again here."

"It was good only sad that it needed to be on backorder, so it took longer."

"It was an okay experience. One issue, though: It should be possible to choose the weekday language. I got a watch with the English/Arab weekday. I prefer the English/Japanese (because the watch is Japanese) or the English/Spanish weekday combination. I also speak Spanish. The Arab characters means nothing to me. Other than that, a superb watch. I always buy "Made in Japan," whenever it's possible. I expected the English/Japanese weekday version since I bought my watch from Japan. Slightly disappointed to get one meant for the Islamic world. Kind regards, Tommy."

"Smooth shopping experience. Delivery was insanely fast. Ordered on a sunday and delivered to my doorstep on a wednesday morning (Sweden). I would definitely reccomend and shop from this website again. "

"One of the most trusted and extremely excellent service with fast delivery and reasonable price. Thank you "

"I was so happy to find this palette at your shop from a Google search. I had a very nice experience and love many Holbein products. I share art hauls/reviews on YouTube. I would love to do a collaboration if you are interested. https://youtu.be/XM06lHDifxE?si=dsXp9T1BaZLc_AEQ"

"Everything was great thank you."

"Good experience but a bit expensive shipping is a little expensive but I guess that's normal since it's worldwide."

"The shimano reel i bought is vers Nice BUT the manuel in the box is only in japanese and guess what? I don't read or speak japanese hahahaha. Seriously that's amazing that is not even in english??? Usualyi speak french but it's ok in english . I know that that's shimano the problem but could you try to translate the user manuels of this item it would be very appreciated. "

"Very good. It was simple & quick, abd the sire was easy to navigate. Also Checkout & payment was very efficient."

"The experience of shopping at Discovery Japan was very pleasant. Shipping was quick and the item is excellent. Thank you!"

"I haven't received the item yet, but I hope to receive it soon. After that I will give an honest review. I am mainly interested in Japanese watches. In general, the store has competitive prices, but I would like to receive discounts and see promotions and sales like in other well-known stores."

"I cannot fault the process."

"Its great."

"The Purchase and Delivery were done fast"

"no tengo en claro, el envío del producto. tengo un nro de guia de EMS pero me arroja novedades hasta el 16/10/23. en latinoamerica que via utilizan como entrega "

"Easy, just the exchange rate and postage was a shock when I went to pay for it. Otherwise all good. "

"The experience was good, I appreciated the prices being in GBP where other sites would default to USD or JPY. I have noticed that the site can be slow to access, I am browsing from the UK so I suspect it's a geographical issue."

"Decent price fast shipping secure packaging. Overall great experience "

"Doskonale. Wspaniałą obsługa, dużo informacji odnośnie zakupu i przesyłki zamówienia."

"It was great. Beautiful packaging, and very quick to arrive! Thank you so much! My husband was so happy. He was honoured I ordered it from Japan, which is where he is from. <3 "

"Very seamless and efficient . Shipment arrived quickly."

"The watch was absolutely spot on. My package was well handled and carried without any damage on the item itself. Anyone who has second toughts of buying stuff from discovery-japan.me can be rest assured that the item arrives in time and spotless. Overall I am well satisfied with my purchase and looking forward for my next order."

"very good great site "

"Excellent, the product quality is well known of course, and the service and fast mailing was very good and trouble free. "

"Excellent package, well done "

"It was a great find something I have been looking for for years. For future information you could include assembly or building instructions In English or the language the country you ship to . The diagrams tomix provides are good though Keep up the good work "

"OK, fast delivery, I would have preferred, the instructions in English. price is good, although I had to pay about 25% duty."

"it was a very good experience. "

"Good"

"I thought it will be bit cheaper than buying in Ireland but received over 100 euros tax to play!!!!!!!! That`s a robbery "

"The shipping and communication was great. I used this site from Australia because the left hand model is not available domestically. Thank you for fast shipping and good prices"

"Good. I really liked how the careful wat the box was packed and sealed. It represents the Japanese culture: clean, neat, quality. Loved to receive it that way. "

"Great experience and convenience. "

"Shipping was fast and the item arrived in good condition. No complaints!"

"At first I was worried that it wasn't shipped immediately, but it arrived exactly on the promised day and I was happy. The model is not sold in Europe and I'm excited that it has many functions. It's a solar-powered, radio-controlled watch. The watch strap is a bit disappointing, had I known I would have gotten the model with a steel bracelet, but sending it back would be costly (also because of tax). The website doesn't work perfectly on firefox mobile. I will probably order again! "

"Worked well. Thanks. Lower shipping costs to the UK would be something to work on."

"Great experience overall"

"Really easy and kept well informed. Pleased with the service provided. "

"Was great. Delivery was super fast."

"Splendid!"

"Good, despite the fact that the shipping to Brazil was insanely high. "

"Ordering was very easy. The items arrived very quickly and packed very well. "

"I found the international courier options a little confusing. I was unclear which one would be the best value or most secure. Also, I don't recall the 'handling fee' being mentioned in the cost listing when selecting the item."

"The overall experience was very successful. I received the palette and it was exactly what I wanted. The purchasing process was straight forward and hassle-free."

"Everything was smooth and easy, package arrived a few days before I expected it to, which was a pleasant surprise"

"good and a quick delivery"

"Very easy & hassle free, item arrived on time & well packaged, would definitely use this company again"

"excellent!"

"Very good and very nice"

"It was a very easy process and I was very happy with how quickly I received the order!"

"Very easy to use and understand interface Wide variety of figures to choose from"

"Fast and safe delivery, product in an excellent condition - will recommend your online store and will buy again! No negative comments!"

"I had a very good experience with discovery japan. The ordering process was simple, and the staff were all very helpful."

"Hello, The online purchase was not easy given some errors in the configuration of the site However, after a few exchanges of emails with customer service (with a very quick response), the purchase was made without any other problems and once the shipment was posted, it reached me very quickly in Belgium and in perfect condition. I can therefore recommend you as a sales platform and online and more particularly for JDM watches which are at a well-calculated price. Regards."

"Nice, and very Quick delivery."

"none"

"Perfect, I have no complaints."

"excellent communication and fast delivery to the UK"

"Excellent. Will be happy to purchase from discovery-japan.me again."

"Fast prompt delivery. Seamless transaction. "

"Great selection of products and well-priced. Great site and easy to navigate. The only problem was that the operating manual is in Japanese. I managed to buy one in English on-line. The item arrived very quickly. Thank you for the great service. "

"GOOD"

"Great, I was a bit hesitant at first to order from Japan to Switzerland. But it worked just perfect and super quick. On our case, the shipping cost was kinda high... Maybe there are other ways to Ship at lower cost if Rome is no matter."

"pretty fast. we had doubts because it is a new website i've tried on but so far it is trustworthy."

"The delivery is somewhat slower than what was stated in the portal, but not so much. The seller did an excellent job for packaging. Overall, the experience is good. "

"the purchase easy but the delivery was bad. The address was transposed. Don't know whose mistake it was. Regardless, the delivery company sent the merchandise to a place that does not exist and reported being delivered. I reported the item missing. They took a week to find the item and redelivered. That's bad. Don't use FedEx again. It's not the first time. "

"Hello, sorry to say that I received this order but there is a problem. I’ve tried to reply to an email you sent me as well as using the contact” button in my order on your website but I have not received any response. Product Name:KATO N Gauge Festival 1/Mikoshi Navy Blue 24-250 Diorama Supplies Product Number:795864962259. I can send photos if you tell me where to send them. As you can see in the attached photos, all 16 men are there but the mikoshi (portable shrine) is missing from the package. The package has not been opened and the staple holding it closed is still there so it looks like Kato missed including the mikoshi. Could you please send me the missing piece as soon as possible? "

"Really good, i received this item really fast."

"Buying was easy. The product was excellent, as Seiko-watches are. Delivery was fast and easy, incl. customs-services. Thank You!"

"Brilliant I can't believe how quickly it was delivered I would not hesitate to buy from you again. "

"Perfect."

"Excellent"

"Hi it was very good. very fast delivery .additional payment due to taxes in israel."

"The shopping experience was very smooth. The website and order system were user friendly. All my concerns and questions were answered quickly. Overall, the buying experience was very excellent so I would definitely consider buying again in the future."

"Good purchasing experience"

"Excellent goods - new - well packaged - swift delivery. However paying VAT in Japan THEN extra expensive shipping THEN UK VAT (Value added tax) THEN extra inport duty all added +39% on to the price. I do not think VAT should be paid in Japan AND the UK - that is not how international purchases should work. You only pay VAT once with normal imports."

"Easy and chip, and fast service."

"very easy delivery from japan to france very fast"

"Very good! Got my watch in a few days .I was happy .too many to choose from , few more I will be Happy "

"Smooth and easy! "

"Great experience and would recommend discovery-japan.me to family and friends."

"It was my first time buying in discovery-japanand it was an easy and good experience: high quality products, quick shipping service and constant mails with status' updates of my purchase and package. The only downside of it was the shipping costs and it's something that I was already aware of and it's not discovery-japan's fault: that's current international shipping prices. I used to be afraid of buying online on Japanese shops but discovery-japan made me feel like all those Japanese products I always wanted to buy were easier to get."

"It was alright. Disappointing that i had to pay extra tax of 60 euros......"

"Overall great experience, however there is room for improvement with the payment page and delivery tracking. Thanks"

"Very good"

"It is worth repeating, my last comment: The product that I was looking for, seemed to be the amongst the best value offering, for the specs of product that I was looking for. I had once heard a content creator online, who seemed reliable, recommend to use this platform - Discovery Japan Mall. It did raise some apprehension for me, that the website domain is of ".me", but I can attest that I have received my parcel with items, via the courier service (international player.. current European Champions League (R) sponsor) in working order. It has still only been less than 2 weeks since I received my items, but so far so good.... only time will tell how really good, or great, or not-so-good this will be. Nevertheless, as it stands now, I am content with this platform and the process."

"Easy-peasy, would love to see more crafting items, example latch hook kits, paint by numbers, hard cover coloring books, but love the selection of puzzles :)"

"great arrived quickly and in perfect condition "

"Experience was very good overall, although German customs was looking for a better description on the goods (watch)."

"It was great! Ordering was hassle free."

"Everything was perfect, the delivery was super Quick "

"On yourcside everything was great. There were some problems at local customs office, because if not sufficient item description."

"Very happy with the prompt service and care in shipping. Price was the best I could find for this item, but not by very much. Better to buy a Japanese product from Japan, than through Amazon."

"Overall the experience was positive - the ordering process was easy, functional and I received the watch in good time. However my only slight issue would be the DJ handling fee added to the order. 450 yen isn't much, but it would've been nice to know about it from the outset - when buying from a website outside of your home country's jurisdiction there's already enough add-ons to be concerned about!"

"Very pleasant and arrived very fast in Europe. I am very happy with the delivery as well"

"Great Experience, it was easy with fast delivery from Japan to the US. Item arrived with no damage and exactly as ordered."

"Very easy to order. Impressively fast delivery thank you."

"I loved it, the prices where really good and everything arrived sooner then I thought it would"

"Very pleased. Shipping cost was acceptable and the item arrived quickly despite the distance."

"Great, fast shipping!"

"Everything was just perfect. Fast and good quality "

"It was quick and easy."

"super fast, well informed about the order status at any time, highly remommend it to other people"

"Everything went good, fast and smooth"

"Good for me."

"Great."

"the experience was great, fast shipping and kept upto date with order info."

"My experience was pleasant and fun, and the delivery was very timely. I will be using this site again in the future as I have already seen plenty of other things that I would like that you don't find here in North America."

"disgrace customer service did not respond I did not receive my product I wanted to return it but no answer I didn't know that the Japanese were so reckless, I always thought the Japanese were helpful and caring people. unfortunately it disappointed me and my opinion of the Japanese changed in a negative way."

"Very good experience shopping and browsing experience, will come back and shop again foe sure!.. well done! "

"there is one thing which delivery charges is extremely high to my Country "

"As an usual buyer of your store, i like the fast delivery of your items. Also, i can find JDM watches i could not buy here, in Spain. Good job "

"Great "

"I liked that I could keep a favorites page. The website in general seems a bit slow for me to load. It's a very good webpage for Japanese merchandise and I will probably come back again as I like Pokemon and Nintendo also."

"Overall experience was good. Shipping was fast but a tad expensive. Packaging was good, item came in without damages."

"You where the only source that shipped to the US."

"i love the product so much it's legit!! i just had a hard time with the philippine customs, because of your company wasn't able to attach the commercial invoice on the box, it was held for more than 1 week at philippine customs.. next time pls attack invoice on the box"

"Nice"

"OTIMA a experiencia. embora tenha sido bem caro o item, já tendo pagos todas as taxas aduaneiras etc, parece que está havendo alguma tentativa de me cobrarem a mais, pode até ser um tipo de golpe praticado por algum site malicioso ou afins. fora isso está tudo ok."

"Very good buying experience!"

"I have this watch and wanted another as after many years I broke it. The price was good and the features of this watch are what I wanted. The general experience was ok that it came from Japan did mean that there was a wait but this is acceptable. "

"Great"

"The import fee has startled me a little bit, however, the overall product is in excellent condition (though the Casio package is not fancy as expected compared to the one that used to be sold in Vietnam). Another thing that keeps me wondering is the warranty policy of the watch, since there is no clear information about it"

"The service is prompt and efficient. FedEx delivery is professional. I live in a remote rural area and surprisingly they can find me! Tax clearance and money transfer is very convenient. Both Discovery Japan Mall and FedEx keep me informed regularly. I have been very satisfied in all my purchases of 6 Citizen and Casio watches."

"it was quite fast, but abit pricey on the custom tax and delivery"

"Very good. There was one problem, the duties that were charged to me were higher than the website indicated."

"Good. The price is way cheaper than other website."

"Easy until I had to fill out import form. That was unexpected and scared. Luckily I received help from the customs agent but buyers need to have awareness this going to happen. The quality of the product is excellent and just as I expected. "

"Hello, Well to be quite honest. My son collects pokemon cards and wanted this V-Star set. Here in Belgium these cards cost 140euro for a pack with 10 packs. on youre website 98 euro's. I thought i was saving some money with this deal. until the extra cost of transportation came along "

"Package was well wrapped and item was well protected "

"Excellent"

"By Discover Japan - excellent By Seiko not so much, I need three links for the watch to fit properly and can not get them."

"Buying from this website was incredibly easy. I was impressed with the price and very impressed with the super fast shipping! I didn’t mind paying some duty when it arrived, it was well worth it for the price I paid for the item. "

"I was very impressed with website and the number of watches available. Shipping costs were included. Tracking was easy and the delivery time was relatively short. The watch is a thing of beauty and the movement is special. It is also well priced. I will be purchasing more pieces from your store in future."

"It was fantastic. The process was easy, the website was phenomenal and the easy to navigate. The purchase was smooth and the shipping was fast!"

"Very nice, Kept me informed throughout the experience, Shipping prices fluctuated way to much from R200/R300 to around R15000.00 almost the 5x the price of the watch in my local currency which might prevent me from purchasing again from the website. Please add more shipping options- low cost but wait longer etc etc"

"I had an excellent experience. Very fast shipping 10/10"

"Great Watch, Monster on wrist."

"Really easy peasy, no problems and very fast shipping, arived 7 days earlier than estimated. Would have no hesitation in purchasing from Discovery again."

"Great. Attractive price, excellent shipment and delivery. Great communication throughout the process. Received the watch faster than I thought I would get it."

"Excellent"

"Expensive shipping options, but overall good."

"Very good. Items and shipping were well priced and shipping was fast."

"Thanks for the Casio WVA-M630D-7AJF which surprisingly arrived to me far more quickly than purchases I get from China which takes a long delivery time. Very happy with this Solar Powered Radio-controlled Atomic Timekeeping watch which is great for its accuracy. I downloaded the operating guide in English as I could not read the Japanese language booklet that came with the watch and took me longer than I thought to configure this watch,but eventually I have it set up correctly. Keep up the good work as your people are very efficient. Joseph Coyne"

"I' am very happy with the item and how fast it got to me, thank you "

"Very good experience : easy order and very fast delivery"

"Buona. Molto rapida l'evasione."

"Easier than I expected. I very much appreciate that you calculated all the taxes and they were show as part of the total cost, not as some add-on at the very end of the check out process."

"Very pleasant! "

"Very good experience. The purchasing process was quick and simple which I liked. One suggestion I have is to include a total price estimate on the side for all steps when creating an order."

"Very good shopping experience. I appreciated the expediency in getting it out but not ve ery happy for vendor to choose FedEx as their final option. FedEx in Malaysia levies taxes on all consignments without customer consent. Watches are duty free. I had no choice but to pay Duty that FedEx claimed to have paid on my behalf in order for me to get the watch. I had selected Japanese EMS that would have gotten through to me."

"Wonderful experience! Shipping was not a shock, but higher than ideal, but the product arrived quickly and to satisfaction. Love the product, and was happy to receive it before Christmas."

"It was a very positive experience. Ordering was easy and shipping went fast."

"LOVE buying from Your online store. Prices are fair and shipping is fast. "

"Great, thankyou "

"Truly appreciate it, amazing and quick service, I had issue only with custom clearance, maybe you need to make a note for ppl to check before they purchase.... I had to pay more but it was worth it...and I will buy again ... I already found two more watches and the Sony Playstation and that old game I forgot but will buy again"

"Concerning the experience my compliments it was very good. Obrigado/Thanks"

"Pretty product,good quality."

"Excellent provider. Will use your store again if the right product is available from you."

"Nothing to complaint. Would buy again"

"I will definitely shop at the store again."

"I was disappointed that it took 5 whole days from the time I ordered it to get it out the door to the carrier, but once the carrier got it, I was VERY impressed that it made it from Japan to my doorstep in the USA in less than 24 hours. I run an online business myself, and I would never find it acceptable business practices to take 5 days from time of order to actually delivering it to the shipping carrier. Other than that, this was a very good experience and I would do it again."

"Very smooth transaction, good pricing, good shipping, good communications. I never had to worry about the status of my order, and it was easy to track the shipment."

"Good experience and fast shopping. Hopping to have more varieties of good products in the future."

"Shipping was 200€ to europe and toll was another 80€ per gundam. Why was the shipping so expensive?"

"I was happy to find this 100- piece set being offered. However, the pricing was more than I had expected. I did not fully understand that I would also be paying duties or VAT. So instead of approx 160 something, the final adjusted price ended up being around 189 or 190- something. I wish I had known this up front when calculating the estimated total that I would be charged. It was different from the initial estimate and what my credit card was originally charged. Then, the charge disappeared and reappeared after delivery - except it was for about 30 dollars or so more. But the packaging was excellent, and I love these oil pastels. Thank you. "

"It was easy to order the items I wanted and there was plenty of useful information provided concerning shipping and taxes. The parcels were well packaged and I was kept informed of their location during transit to my address."

"The experience was nothing but good. Would recommend to anyone."

"Shop itself and sending worked perfect. But FedEx made me have some hassle with customs and stuff. But its not shop's fault. I liked browsing there, options of all new items from this year and other. I liked this shop "

"It's a beautiful watch which I can't find here at Saudi Arabia. Thank you, Discovery Japan mall, for deliver it quickly. "

"Your site made it possible to purchase it from Japan. Good work. But I would suggest some improvement on the search functions. It needs more precision, currently it is hit and miss. "

"It was easy. Search parameters should be More easier like search all solar/autom atick or pattery operated watches."

"Excellent! I would highly recommend this vendor. The secure online shopping experience was very positive. I was able to track my item throughout the entire process and it was delivered in a reasonable time."

"Great experience. Items shipped and arrived very quickly. "

"I like it a lot! "

"I am very happy with the whole experience. I love the watch. There was one thing that disapointed me. It was the high fee from FEDEX. I had to pay 45.00$ (CDN) for the watch to be delivered. I thought that was excessive. Although this is not your fault, I wonder if there a way for you to calculate the amount FEDEX will claim. Even if it is an approximate amount, it would help buyers have a better idea as to how much the watch will end up costing. Just a thought... Thank you."

"The company is honest and shipping from Japan to Ireland quickly, but FedEx Ireland is disappointed. Courier never rings the customer before delivery and delays delivery for weeks. Working people are unable to receive the order. I have experience with other companies and never had that big problem. I suggest that in your offer should be more couriers for personal choice."

"pretty good. other currency option can use some improvement"

"The dial size is a lot smaller than that seeing in the photo"

"The purchasing experience was excellent. The shipping took about the same amount of time as most of my online purchases from sellers in Japan."

"excellent! especially the fast shipping to the US."

"On the watch the adjust button is pressed.... All over it was good but... Custom has charged me 60℅ on this watch... While shipping you should show less price on the box.... "

"The web site was very nice, many nice products at good prices. Ordered on Oct 10, received Oct 27. "

"The experience of buying in discovery-japan.me was perfect. The item arrived in a few days and it was perfect."

"Excellent "

"Easy and good."

"I was veryatisfied. It was my first purchase with you and I look forward to my next one."

"Efficient and reliable"

"Generally very good impressions with the whole process. Just some issues with the watch. I was a little dissapointed that on the back of the watch exist the label ''cased in China''. I thought that everything coming from Japan are made in Japan. Also the guarantee card found empty. I hope the rel. watch is authentic / original. Waiting yr comments, thanks a lot in advance. "

"It was quite nice, didn't have any trouble really, and i do shop a lot online."

"My experience was good. Your website was easy to navigate and easy to check out for payment. "

"It was all good."

"Great! No issues. You have great communication. My main concern was your legitimacy, but some simple online research, prior to ordering, resolved my concerns. Your ease of payment, fast shipping & excellent communication made it all that much better of an experience."

"It was a very pleasant experience. Price was fair, if not low, delivery expenses not too high, and fast too. And the watch is beautiful!"

"Very easy, very quick delivery!"

"very good ;) "

"Overall fine and the site is easy to navigate and understand."

"it was great. it will be better if we can combine multiple orders to reduce shipping fee"

"Having access to high quality, made in Japan time pieces directly from Japan is a brilliant opportunity for enthusiasts abroad to access all of the wonderful resources available. Thank you very much for the quality of service and product that ensures success with every transaction. If it’s made in Japan, it is made to serve you for life."

"Worked as advertised. Flawless transaction. Opens up many possibilities for JDM products. Thanks Discovery Japan Mall!"

"Great experience, fast delivery. I was / am a bit disappointed because I paid the asking price and there were”5 units in stock”. Next day I entered again to check other watches and I saw that you still had the same “5 units in stock” but now the price dropped 85 euros. I felt that I lost money because you reduced the price and I’m sure now you have plenty more units. That was disappointing. That said, good buying experience in general. "

"You guys absolutely rock! I got the mini drive 2ahead of when I expected. You kept me informed of everything and I look forward to shopping with you again. Thank you very much!!!! "

"The overall experience was excellent. I have no complaints. I will order more watches from here in the future."

"The experience was very simple. I received the product as described, on time, and undamaged. "

"It was magnificent "

"Excellent"

"Overall experience was excellent. The site is easy to navigate and create an account. The item was in stock and delivered (internationally) in a short amount of time. I haven't looked at any other items on the site, but I will at some point in the future."

"The user experience was perfect with no issues. Placed the order, item shipped, arrived in a swift, timely manner and it was securely sealed with no damages at all! I could not ask for anything better! Truly an enjoyable experience! Thank you very much!"

"The shipping fee is costly."

"Fast and uncomplicated processing. Quick delivery and extremely well packaged. This shop distinguishes everything that a good online store has to offer. Highly recommended. Thanks so much"

"Overall experience was good. However the navigation and load times of the website was very slow most of the time. The navigation of the website using a smartphone was very bad. Images were now visible correctly and were distorted. Please fix this. "

"I found the hole experience excellent from start to finish would highly recommend,and will use again."

"Extremely positive experience. Out of many sites I visited, it had limited availability, or was marked up as much as 300%. And the shipping was lightning fast. An easy recommend to friends."

"I am pleased with discovery-japan buying experiences, for my first purchase here. Thanks!"

"Shipping fees were significantly higher than similar online stores I've used before."

""

"The price was right (not really cheap), but cheaper than what I would pay US vendors. I was slightly disappointed with the two-day delay before the vendor gave the item to FedEx. Then FedEx was very slow getting the item to me once it arrived in the US. There seemed to be at least a one-day delay at each of the hubs. I use FedEx often and this poor service is unusual. I did pay for expedited shipping! So, at both ends, the shipping service needs to be upgraded. I would like to be able to buy individual tubes of Holbein Acryla Gouache at such competitive prices, but this time I was happy to get this larger set at such a good price. I am very pleased that Discovery Japan is available."

"Everything was professional and i have no complaints. The bad thingis that it will create local vat to be added to your purchaseprice. But is no fault of yours! :-) I found you via the chromeadds when i search. BR Anders Taranger"

"English website was easy to use and scroll through with nice selection of items."

"It was very convenient and straight forward. I will consider using it again for future purchases."

"votre site est vraiment super, grand fan de Casio Edifice, il n'y a que sur votre site que j'ai trouvé, et malgré le change et les taxes, je suis satisfait, la livraison est sûre et trés bien emballer, ne changer rien. Bravo."

"All perfect."

"great experience, delivery of product fast, and customer service was responsive to questions in timely fashion. Improvement, RTR/ assembly required, should be more prevalent."

"Very nice and smooth shopping, all shopping conditioms made clear along the way. Confirmation and shipping very fast and product as beautiful and arrived in fantastic condition."

"excellent"

"Wonderful experience with discovery Japan mall, A+. Thank you!!!!"

"flawless"

"Excellent presentation and service - it’s a great portal for Japanese products which are not widely available in the west - i will visit and purchase more items! "

"easy but more expensive thanks to the Spanish IVA(VAT), but i am happy with that"

"I don't think Iv'e been more pleased with service like this, the way the parcel was wrapped and the care taken was superb right down to the "thank you" label on the box, the updates and delivery were outstanding, overall a joyful experience from start to finish, Dōmo arigatōgozaimasu"

"The bezel is misaligned and the watch have been sent without Orient sticker on the back case. This makes me think that the watch was a used one. Regards, Dario Rapisarda "

"It was very simply"

"Good experience and delivered quickly. However the product warranty is only applicable in Japan. A worldwide warranty would be better. Thank you"

"I was looking for a solar watch and this draw my attention. I recieved an original product and i am very happy with my watch. It was shipped on time and recieved in 5 days time which is decent time. I even loved the collection of watch i saw on website. You should expand with wider product range apart from watches, lot of potential in market. Even put in more brands. Start a loyalty program BUT Custom duty is high when we order as its not a business import, its personal item import chargeable in mostly all countries. Expand in GCC market to bring Japanese products like Daiso Japan, Mimiso but not in brick and mortar but only online. This could make these products available at less cost to more people in the region. It is very price sensitive market but good in revenue terms. May be my perception towards Japan is different, i use Japanese products for my household, even drive a Toyota car and have a good experienve overall from many years. Cheers !! "

"good"

"I really loved the buying experience. Placing the order was hassle-free, the order was shipped really quickly and with no extra import costs. However what I would've loved to have is an opportunity to return the order. As much as I loved the watch, since it is not sold outside of Japan I could never see it in person or try it on before I bought it. The problem was after I received it I realized that it was actually too small for my hands, but it was already too late. I could not find any option to return it. I am now trying to re-sell it privately which will come at a loss for me, and cost me time as well until I can find a buyer. That being said, I am overall a satisfied customer. And I would definitely come back make more orders."

"1.Product is as described and well in stock compare to Amazon Japan. 2.Logistic is great, fast shipping (I am extremely happy with this) 3.The price is very competitive. I compare the price between your website and Amazon JP, yours were acceptable. plus you have much more varieties of choices, so I went with you. 4.the package handling was impeccable that I even took some pictures after opening the box just to show how well the products were well protected. This has been a signature feature of all the true Japanese vendors. 5.Your website does carry some very rare limited edition/colletor's item that can not be found anywhere else. I've put them in my shopping cart. I was charged import tax by the customs, purely bad luck. Thanks to your competitive price, the total cost (adding the tax) was still within my acceptable price range. In general, I was very happy with the purchase and have already recommended your website to several friends in Canada. Keep up with the good work! "

"Dispite the mistake, you were very polite and acted quick to solve the problem. For sure will recommend you"

"Overall very happy with the experience. From ordering to delivery I was kept up to date and I received my purchase in perfect condition. Only downside was the unexpected extra customs fee I had to pay when my package reached the UK but that is nothing to do with Discovery Japan so just more of an observation than a complaint. Will definitely buy from Discovery Japan again and recommend to other people."

"Article new, cheaper then one bought in store (half price with shipping cost and customs fees). The item arrived quickly (1 week). Very satisfied even if it wasn' t possibile to active the italian fowa garantee"

"Smooth, efficient, but not personalized. I luckily didn’t need it, but may be having at least an option to reach out might be a good sign"

"Great, the watch was perfect and delivered a day earlier than expected!"

"Very straightforward and easy to deal with."

"Good experience. The packaging declaration was priced to avoid the import taxes - which was good."

"Really good."

"Long long shipping time, extra high taxes duty."

"It was a very good experience, the product arriving in one week. I like Japanese products, and have bought them directly from Japan before."

"it was a good experience, your web site provides sufficient information -- include shipping info, tax and duties info, etc, that made me confidence enough to proceed with such item that exceed thousand dollar in the web site (first time i do that). and i did some reputation search on "discovery-japan.me", luckily you had other platform in facebook and instragram, that also made confidence that this is not a scam web site or platform. furthermore, your support answered my question quick after next business day, and the process of purchasing also user friendly and show the transparency, especially the shipping choices and method. after purchased and ordered, your platform also did it quickly and all steps and processes show transparent to me, and after handled by fedex, it also provides tracking info and able to shipped the item to me as promised. lastly, the item purchased arrived with nice packing (this is plus point), the item itself also came with original brand packing and wrapping, which is nice. overall, i was happy and appreciated with the purchase. thank you "

"The whole order experience at Discovery JP was great! I was a little worried as it's my first time purchasing from Discovery JP, but my worries were found to be for naught. The customer service provided was amazing! Shoutout to Ilma! "

"Very easy and convenient, I felt secure in my order. I was very happy with the delivery timing and product received."

"I appreciate that I could buy a watch not available in Australia, however, the exchange rate was in the sellers favour, and by the time I paid import duties, the watch was another $1000 Australian. Honestly, the watch is beautiful, the service was prompt even with Covid delays, but you really need to address the rate at which the watch is bought at online."

"Good morning I got your message . I bought the specified product, however more than a month later I have not received it. The payment has already been charged to my credit card. I was also informed on 5/20 that the delivery was late, but since then, no news has been updated. I would like to know how to proceed. Five friends - in the USA and Europe made the purchase on the same day as I did and they all received it. Thankful Greice Menezes MESSAGE FROM FedEX ___________________________________________________________________ FedEx Shipment 273261025300: Your package is delayed. Inbox TrackingUpdates@fedex.com Fri, May 20, 4:12 PM FedEx spacer.gif Hi. Your package is delayed due to operational reasons. We will provide another update by 1:00 pm local time. spacer.gif DELAYED SCHEDULED DELIVERY Pending Initially expected: Friday 05/20/2022 OPERATIONAL DELAY SAN BERNARDINO, CA TRACKING NUMBER 273261025300 FROM DIGITAL STUDIO CO., LTD - DISCOVER 1-4-10 MOTOBUTO SAITAMA CITY URAWAKU, SA, JP, 3300052 TO GREICE MENEZES GREICE MENEZES 1686 APOSTLE LINE RIVERSIDE, CA, US, 92506 REFERENCE DJMO-OWL-150570 SHIPPER REFERENCE DJMO-OWL-150570 SHIP DATE Wed 5/18/2022 02:13 PM DELIVERY LOCATION SAN BERNARDINO, CA PACKAGING TYPE Your Packaging ORIGIN SAITAMA CITY URAWAKU, SA, JP, 3300052 DESTINATION RIVERSIDE, CA, US, 92506 SPECIAL HANDLING Deliver Weekday NSR ELB STANDARD TRANSIT F riday, 2022/05/20 by 16:30 NUMBER OF PIECES 1 TOTAL SHIPMENT WEIGHT 1.80 LB SERVICE TYPE IPED FedEx Get the FedEx® Mobile app Create shipments, receive tracking alerts, redirect packages to a FedEx retail location for pickup, and more from the palm of your hand - Download now. Download Itunes AppDownload Android App This tracking update has been requested by: Company name: Digital Studio Co., Ltd - Discovery Name: Norio Itabashi Email: discoveryjapan@ds-style.com FOLLOW FEDEX Facebook Twitter Instagram LinkedIn Pinterest YouTube Google Plus email Please do not respond to this message. This email was sent from an unattended mailbox. This report was generated at approximately 2:12 PM CDT 05/20/2022. All weights are estimated. To track the latest status of your shipment, click on the tracking number above. Standard transit is the date and time the package is scheduled to be delivered by, based on the selected service, destination and ship date. Limitations and xceptions may apply. Please see the FedEx Service Guide for terms and conditions of service, including the FedEx Money-Back Guarantee, or contact your FedEx Customer Support representative. © 2022 Federal Express Corporation. The content of this message is protected by copyright and trademark laws under U.S. and international law. Review our privacy policy. All rights reserved. Thank you for your business."

"Wszystko było ok , polecam . Szybka wysyłka "

"Great deal,excellent service."

"it was fast, uncomplicated and the delivery was even ahead of the estimated time."

"The price on the adv web section was shown at 134 euro including VAT. Infortunatly the final price paid in Jen has been higher (approx 220 euro, once converted). Moreover I paid the custom fees in Italy, thus the final price reached broadly 280 euro and it's probably non so interesting compared with some other European suppliers. Anyhow the Hasegawa product is fine and the delivery has been perfomed properly. Kind regards"

"Would not recommend watch outside Japan which would receive automatic time signal. Out of range in the United States. Cannot figure out how to set the time manually with English instructions - very complicated & confusing (70+ pages) - I had to use a jewerlers loupe (10X) to even read the fine printing on the dials. Dead useless watch i cant return. Will not buy anything again that doesn't have reviews."

"It was easy to place my order and find what I wanted, and shipping was what I expected for it being from Japan."

"Any issues I had where on my behalf, I need to update my autofill. The shipping company reached out and sent the product to my current address and got my package on time. When I reached out it was generally helpful over all."

"good service team, responded to my email very quickly, shipped very quickly as well without any damage to the product. Not much to improve, keep it up!"

"The purchase experience was good. However the Tamagotchi is defective (it freezes completely after a few moments, even after hard reset it froze even before the egg hatched), and the support service isn't really responsive or helpful. We've used the form on the website, and also reached out through emails, and after a week we only got one answer asking to try and reset the device, which as we described, we had already tried. Nevertheless we tried again, and it froze again, so we answered the email but haven't heard back yet."

"The product was just like in the pictures. I've never had a problem making a payment. It arrived from japan to turkey in 3 or 4 days. The only problem I faced was the tax payment stage. It would be great if the tax is also calculated and added to the total amount when paying for the product in the cart. because although the product arrives in the country in 3, 4 days, 10 days are held hostage for tax calculations at customs."

"The experience was honestly not good. The item was stuck in customs in the United States and the burden fell on me to fill out the forms and take care of it. I contacted your customer service and got no answer. The experience has been negative, I will not shoo at your store again. "

"Once you have logged in it was straightforward. The postage was about £18 which is just on the borderline for affordability. All told it arrived quite quickly and the packaging was excellent. It's a nice watch and I like it."

"Very good, fast delivery,fair price and excellent service,what more could you want!"

"I'm very satisfied with Discovery Japan, attended my expectation. For sure I will buy again."

"Very positive - the item was shipped at the agreed time and arrived promptly"

"Fine. FedEx had the package in Australia within the week and our local postal service delivered it on schedule. A simple and rewarding experience. I'll look to you in the future, if the finance department at home lets me buy another watch. :)"

"Delivery was very quick to Canada, the item was packaged very well. Thank you."

"I have two words for you: EXCELLENT SERVICE!!! I am overwhealmed and impressed of how fast my order arrived to Mexico City. Additionaly, the product was perfectly packaged. It was unbelievable!!! I definitely will buy more producys from you e-store. "

"happy to received the item. properly packed and wrap with bubble plastic and carton protector. I will give 5 star for this."

"Brilliant and pain free process."

"Good Can you please send me the warranty and operating manual in English Regards "

"Smooth Thanks for the service!"

"great service"

"To be honest, very satisfied. "

"Buying was very easy. I buy from Japan a lot and this was by far the easiest. I did not have to use a buying service, direct shipping was to me (not via a warehouse). This is shopping in Japan the way it is meant to be!"

"I had concerns at first, but all went very well."

"It was easy although some of the pages were in Japanese and required some translation before I understood what was going on. Thanks for the great service!"

"Good product"

"Really good "

"good"

"Excellent. Fast shipping."

"Great service as always."

"It was an easy website to find what I needed."

"Easy, fast, order was delivered within a week!"

"Good. Item shipped fast."

"Website is not that fast or easy to navigate compared to most others. "

"Very good overall, please try to include european letters like ÅÄÖ - I know this is not easy when you get so many orders in a country without those letters on the keyboard like in Japan. That is my one contemplation. All the best."

"Really good, thank you for handling it fast."

"Pretty good. It arrived in the time I'd expect it to for my area. Quality of the items are pretty good no complaints here."

"Great"

"I saw this "Virtual Blue" watch in previews a few weeks ago and really liked its style. But I knew it was only available in Japan and I had heard horror stories about some outlets that blanket the United States with advertisements, but have counterfeit Casios. So I did a little research to find reputable outlets and your store was mentioned by numerous people. You had it available for pre-order a few days before its official release; so I bought it through you. The experience was excellent. It shipped when promised and even with a customs delay it was on my doorstop halfway around the world within a week."

"fantastic, easy to order, quick shipping and competitive pricing "

"great!"

"It's all ok"

"easy procedure throughout. thank you but i neef an english manual ugently to make it 100% thanks, orson."

"Standard delivery "

"Good"

"Me confundí y quiero devolverlo"

"A great experience"

"The website is _very_ slow and unstable and crashed several times, making me doubt if the order even went through. Luckily it did."

"Well the experience was great and fast, i will buy more items of this store. Excellent. "

"Awesome"

"I love using Discovery Japan, your delivery is fast efficient and your packaging is always so neat"

"Very good. I was kept up to date via email very well and the product arrived fast. Only improvement would have been if I could have paid in euros, this would have saved me currency conversion costs."

"Great"

"The delivery was fast and the item I ordered was at a good price at this store. It was very hard to find the specific model I was looking for at a reasonable price. "

"slow dispatch compared to what was stated and delivery was priced incorrectly (had to pay extra) making it only slightly cheaper but good customer service and item arrived undamaged so ++"

"Great, thank you :)"

"It was great service, fast and reliable. it was awesome! Other Tamiya product's prices are bit higher than other place. Thank you. It was great experiences."

"It was very simple to use. An estimated conversion rate would be appreciated when looking at the product. Shipping was surprisingly quick and at a reasonable cost. "

"Good, but the watch came earlier than I than advertised, I was out of town and couldnt pay the import tax so it nearly got sent back, luckily my maid was in and paid for it. Otherwise I wouldnt have got it. (I had specifically said, please dont deliver it early as I cant receive it.) The product is great, but the manual is only in Japanese. I didnt know why this automatic watch was not working, and wouldnt make it work. It took us ages to understand why"

"It was pleasant. I am reassured that I can order items from abroad and have them delivered safely."

"It was in good quality and arrived at a time most expected. Really enjoyed it can recommend should it catch one's interest, but most importantly I liked how it was presented it felt like a nice completed purchase."

"You indeed mentioned clearly the taxes have to be settled by the buyer , suggest you propose a tax included price to avoid the hassle of paperwork and delay. Took me a long time to buy because there are not enough information about your store (fake or scam site as suggested by some people..)"

"When I saw this piece go on the market, I looked for where to buy it. The experience buying it here has been great for its simplicity, fair price and great diversity of articles. On the other hand, if the transport company had been DHL instead of Fedex, for logistics reasons in my country, the qualification in the purchase would have been unbeatable. As a suggestion, could the transport company be chosen by the buyer? Thanks."

"When I saw this piece go on the market, I looked for where to buy it. The experience buying it here has been great for its simplicity, fair price and great diversity of articles. On the other hand, if the transport company had been DHL instead of Fedex, for logistics reasons in my country, the qualification in the purchase would have been unbeatable. As a suggestion, could the transport company be chosen by the buyer? Thanks."

"Items shipped quickly and packaged well. Good experience, will purchase again in the future"

"great buying experience, very quick delivery. will definitely use discovery japan in the future. "

" Hi Chris, The whole experience was weird. I found you through google shopping. The google shopping website mentioned that the pen will get free shipping. I went to site and found that no free shipping. I sent out feedback about this but never got a reply from the website. So, went ahead and ordered anyway. When I received the pen, which was very fast, I found it defective. Tried to get a return shipping label in two ways. Didn't get a reply, so reached out to PayPal and the ordered was refunded. Thanks. "

" I know i paid more than the actual listed price with freight and duty .. but its ok i jus love the watch. "

"I would like to find another store buying G-shock, your store is expensive and no price matching refuse communicate with clients is the attitude of discovery mall, never buy any products unless that product is your store only, good bye."

"Great and trusty website however it would be great and more appealing for more purchases if the delivery fee can more economical. "

"Superb! However, its a long wait."

"Great service and product."

"Absolutely brilliant. The price was very fair and the service and speed of delivery was first class. I will be using you for all of my orders in future."

"The service is terrible. My child bought it without permission and I wanted to cancel it immediately, but I was not allowed to do this and was simply sent although I wrote an email twice and said I do not want this product! Now I am left with these costs, because customs do not send the package any further! I can NOT recommend this site, very unprofessional!"

"It looks affordable for its price, however the shipping and fedex fees charged more than the item. if the cost was Y 3300 I ended up paying Y9000 in total. I will create a review of the actual item. It will be posted on my youtube channel: https://www.youtube.com/channel/UC6w96eMFoLeUB3S04Nh1CTQ"

"The item does not match the photos you have on your website, the handle is different and there were dents Ian’s chips on the product. It looks like it is a knock off version of the Shimano reels. I am very unhappy with this product. I will never order from discovery Japan again "

"Very clear and a speedy delivery considering overseas shipping, and constant updates on my item"

"Im happy with Discovery FedEx in Switzerland was unflexibel and slow. "

"Great had no problems with ordering"

"Very good. Thank you!"

"Easy purchase. Quick delivery. No extra fees as an import item. Which I believe is the case in some other countries. "

"The buying experience was good. Easy to order and shipping was fast"

"Difficulties on customs in Poland."

"Very long delay in getting it shipped"

"Excellent! Well packaged and in perfect condition. Fast delivery."

"I had a smooth, hassle-free experience, receiving my order promptly and in perfect condition. Very happy with the service."

"It has not been delivered yet, but the ordering went okay!"

"Very unpleasant: I purchased on your website and then sent a cancellation request for the order in less than 24 hours because I had received an confirmation email that there will be duty VAT/tax. I was concerned about how high it would cost so requested for cancellation as soon as I could. It got rejected by your representative via email; the email said the order was in processing. I checked my credit card, and it was not even posted nor was showing as a pending charge. None... so re-wrote asking for cancellation as it the processing was still in progress. It got rejected again. That's when I felt that I was being forced to purchase. I have never experienced on-line stores rejects order cancellation request when the order processing was not yet completed and no charge was posted as pending on the credit card. It was within the window of less that 24 hours. Then the order arrived.... And it had a letter on top of the product inside the box that the hair dryers may required a voltage converter as it's 100 watts, which is not usable in the U.S. I know that 100 watts can still work but very weak or burn off suddenly at some point of time. I did not know nor read this description or explanation on your website when I was shopping and purchasing one (actually I bought two!). That's when I felt very upset and disappointed. You cannot sell products that are not standardized to be used in the U.S. to U.S. customers. And it should have been described on your website. Japan is the only country in the world that uses 100 watts. I'm from Korea and have been in Japan before and traveled around the world. I'm very familiar with this and indeed feel misinformed and not treated fairly as a customer in distance. Completely lost the trust in your company, honestly. Thanks. MY"

"Great experience - this is my second purchase. Discover Mall Japan offers Japanese art supplies which are almost impossible to find elsewhere. The prices are too and shipping is fast. It’s a hidden gem. You could probably get more North American business by advertising more broadly. "

"Hello, The product you were proposing was at an interesting price despite the shipping costs. However, at the delivery, I had to pay customs fees, which makes the product too expensive for a French customer. It's a pity because this Japanese product is of good quality."

"very good, whole process was smooth, no issues at all. thank you"

"delivery very fast"

"Delivery fee was expensive. Otherwise good buying experience."

"It was quick and easy. I was a little nervous since I'd never used the site before, but it was straightforward enough. "

"the delivery was fast."

"Received in good condition. The picture used does not do justice, actual product is better. "

"It was very convenient, very reliable and I received the right item that I ordered in a short time."

"Overall experience was fine, but the watch have the dig screen with white letters on top black background and it is unusable for me. Just can't see it. Would be better to see it in person, but not really your problem. Also, please notify customers from countries that does not have atomic radio signals that they can't use this feature."

"Overall experience was good. Although due to surprise import charges I will not likely be buying from here again."

"Easy and prompt delivery. "

"Not great. I bought this because it was estimated that it would arrive in 7 days. I bought it on 17 February and it arrived on 1 March. It took 3 or 4 days to get to FedEx, then it sat "in transit" in china for 4 days. If I knew that it would take this long I would have bought it in Europe and paid more."

"Excellent, very happy with product, communication and shipping time was good."

"Extremely happy...great communications, fast shipping"

"Very fast delivery, well packed. I'm very happy with my purchase here. Thank you"

"i was happy to get Kameda's Kaki no Tane"

"Nice. All the process worked smoothly, and I received the product even before I expected. Congratulations, you're great professionals."

"Good"

"Good - Thank you. Unfortunately freight from Japan is very expensive so I look forward when this cost decreases to allow for more shopping from Japan online."

"Very bad experience by your service. 1. Have error code in email from web always and goes to junk mail. Late to find the email. 2. Poor knowledge about shipping overseas. other EC always advice the necessity documents in advance and follow up with DHL or other transportation company correctly."

"Excellent experience. Amazing product and fast delivery!!"

"The whole buying process is smooth. However, if the website layout can be in more latest specification would be better"

"There was a slight confusion at the beginning with the tracking number. However, it was quickly resolved and my order arrived on time amidst covid restrictions. I was really happy with the service, thank you!! Anton"

"I like japan set.. i need again limited "

"It was smooth."

"Recieved product as advertised in a timely fashion. Website was easy to navigate. Overall a positive experience."

"Excellent. Fast processing and delivery arrangements. "

"Rally good. Fast and the date in spanish, also origami detail. Rally good Thanks"

"Okay. The price is not the cheapest. But I was looking for an online store with good feedback to feel more confident about buying. So far, okay. One of the button seems to have some corrosion on it? (light button). I have been cleaning it thinking it was a stain but it keeps coming back. This is a disappointment because you are very far away. Justin."

"Great"

"Overall experience was okay. However, it could have been much better if I got the warranty card and valid paperworks. I am not sure if this watch was brand new or used. "

"very good experience. "

"Very easy and much faster than I thought it would be. The pencils arrived packaged extremely well and nothing was damaged. I would be willing to order from your site again and have recommended it to friends. "

"Very good. Easy to use website and shipping was very quick. Would definitely recommend and would come back to purchase other items"

"Went smoothly. No problems. "

"Very satisfactory indeed. The order was put thru without hassle. More importantly, delivery was sooner than expected especially during the Covid-19 pandemic. Well done and thank you."

"Profesjonalizm i miła obsługa"

"The product was genuine & was as advertised & arrived one day prior to proposed delivery date to the US. Only one successful transaction until now. Would love to buy more genuine Japanese made products from the mall in the near future like smartphones, laptops. etc. The staff members were truly professional and courteous. Thank you for a good shopping experience. Keep it up and God bless "

"Smooth transaction! The clear pricing information, given how complicated international purchases are, gave me confidence to complete the purchase. Super fast shipping, well packed, and the product was just as described. I may have missed out on the after purchase info page, because it went away in the moment after I checked something else. I saw a glimpse of what must have been good advice, but I cannot recall the page. I hope there wasn't anything important on there. Thank you for building my confidence with international purchasing with this good experience. :)"

"Great"

"The item arrived quickly and exactly as advertised. I am extremely happy with my purchase."

"not so good. After two weeks, 14 days, I haven't received order yet, and there is no tracking info in US."

"Satisfied but have yet to receive the item"

"Have not received the item, almost three weeks and nothing."